PRIVACY POLICY
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Introduction
H&H Global Education LTD UK (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data when you visit our website, use our services, or interact with us as an education consultancy. We operate under the UK General Data Protection Regulation (UK GDPR) and the Data Protection
Who We Are
H&H Global Education is the data controller responsible for your personal data.
Company Name
H&H Global Education LTD.
Address
Unit 107, Greatorex Business Centre, 8-10 Greatorex St, London E1 5NF
enquiry@handhworldwide.com
Contact Number
+44 7448 731424
Privacy Policy FAQs
We may collect and process the following categories of personal data:
- Identity Data – including full name, nationality, passport details, and date of birth.
- Contact Data – including email address, telephone number, and postal address.
- Academic Data – including qualifications, transcripts, CVs, and supporting documents.
- Immigration Data – including visa-related and financial documentation.
- Technical Data – including IP address, browser information, and device identifiers.
- Marketing Data – including communication preferences and enquiry history.
Your personal data may be used for the following purposes:
- Processing university and college applications
- Providing student counselling and visa support services
- Communicating with you regarding your applications and enquiries
- Improving our website and services
- Sending relevant marketing communications where permitted by law
- Complying with legal and regulatory obligations
We process personal data only where we have a lawful basis under UK GDPR.
As part of our services, personal data may be transferred outside the United Kingdom. Where this occurs, we implement appropriate safeguards in accordance with UK data protection law.
We retain personal data only for as long as necessary for the purposes for which it was collected, including compliance with legal, regulatory, and accounting obligations. Student records are generally retained for up to six years after completion of services.
We collect personal data directly from you when you complete forms, contact us, apply for services, or communicate with us. We may also collect data automatically through cookies and analytics tools when you use our website. In certain cases, we may receive information from universities, educational partners, UCAS, or referral agents.
We may share your personal data with universities, colleges, educational partners, IT service providers, professional advisers, government authorities, and regulatory bodies where necessary for the provision of our services or compliance with legal obligations.
We maintain appropriate technical and organisational measures to protect personal data from unauthorised access, misuse, loss, alteration, or disclosure. Access to personal data is restricted to authorised personnel only.
Our website may use cookies and similar technologies to improve user experience and website functionality. You may disable cookies through your browser settings, although certain features of the website may not function correctly.
If you have any concerns regarding how we manage your personal data, please contact us at enquiry@handhworldwide.com
so we can resolve the matter directly. While we encourage you to reach out to us first, you maintain the legal right to lodge a formal complaint with the Information Commissioner’s Office (ICO) via their via their official website.
We use Google Analytics to monitor anonymized site interactions and device info for up to 14 months to improve our services, though you can opt out at any time via your browser settings or this link.
While our website provides links to external third-party sites, we maintain no control over their specific content or data handling procedures. Consequently, we cannot accept responsibility for the privacy practices or policies governing those independent platforms.
Our services are intended for those 16 and older; any data collection involving minors requires explicit parental or guardian consent, otherwise, the information will be deleted.
Your Legal Rights
Under The UK data protection law, you may have rights including:
- Right of access;
- Right to rectification;
- Right to erasure;
- Right to restrict processing;
- Right to object to processing;
- Right to data portability; and
- Right to withdraw consent where applicable.
To exercise these rights, please contact our DPO, Rahman Talukder, at enquiry@handhworldwide.com
Do You Have More Questions?
If you have any questions about this Privacy Policy or your data, please contact our Data Protection Unit at